Fortune Grand Hotel

The staff was very rude. Especially Mr Sheldon who was at reception when we got there and we requested rarly check in he asked for 300UAE I agreed and he said he will let us check in 7.30am as we got to the hotel 5am. At 7.30 he said will check us in at 9.30 and after that he disappeared. But thanks to the woman receptionist who started her shift. I forget her name but she was great and very helpfull and she managed to get us checked in at 12pm she was very helpfull

Very need and clean hotel . Staff are also so so nice person .. I recommend to all stay here and enjoy ur trip amazing experience I got it . Very very good location big size of room and good service thank you fortune grand hotel for make my trip happy

I had a great stay at the hotel. , but what really stood out was the exceptional customer service. Ravindra was incredibly helpful throughout my stay always polite, attentive, and ready to assist with anything I needed. His dedication to guest satisfaction truly made a difference.

Staff was co operative, location was very good and the cleannesses of the property was also nice plus you get a good parking space in basement which is quite helpful.

Great hotel and the front desk staff is very nice. Room is also clean. Staff give us a free upgrade to deluxe room. Nice stay😊